AirPrint relies on your iPhone or iPad and printer being on the exact same WiFi network with Bonjour discovery enabled.

Quick Answer

Confirm both devices are on the same WiFi network, restart the printer, and check that your router allows Bonjour/mDNS traffic.

On This Page
  1. Common Reasons This Happens
  2. Quick Checks Before Troubleshooting
  3. 1. Confirm Same Network
  4. 2. Restart the Printer
  5. 3. Disable AP Isolation
  6. 4. Restart Your iPhone's WiFi
  7. 5. Update Printer Firmware
  8. What If It's Still Not Fixed?
  9. Frequently Asked Questions

Common Reasons airprint not finding my printer

Different WiFi networks

AirPrint requires the iPhone/iPad and printer to be on the exact same local network.

Bonjour/mDNS blocked by the router

Some routers block the multicast traffic AirPrint uses to discover printers, especially with guest network isolation.

The printer doesn't support AirPrint

Older printer models may not be AirPrint compatible at all.

Quick Checks Before Troubleshooting

Before you start:
  • Confirm AirPrint compatibility for your exact printer model.
  • Check that your iPhone and printer show the same WiFi network name.

1. Confirm Same Network

1

Check the WiFi network name on both your iPhone and the printer's display.

2. Restart the Printer

2

Power cycling refreshes the AirPrint broadcast your iPhone listens for.

3. Disable AP Isolation

3

If your router has a client/AP isolation setting, turn it off so devices can discover each other.

4. Restart Your iPhone's WiFi

4

Toggle WiFi off and on to force your iPhone to rescan for local devices.

5. Update Printer Firmware

5

Older firmware can have AirPrint compatibility bugs that updates resolve.

What If It's Still Not Fixed?

If you've worked through every step above and the problem continues, it's worth checking a nearby cause rather than repeating the same steps. The guides below cover the most common related issues.

Still stuck? Try describing the problem in your own words using the search bar — different symptoms of the same root cause are often covered on a related page.

Frequently Asked Questions

No — AirPrint support depends on the printer's own firmware, so it's worth confirming compatibility for your exact model.

People Also Ask

  • Clean the feed rollers, confirm the paper guides are snug against the stack, and check that the tray is inserted fully. Read the full guide →
  • Remove the printer completely, download the latest driver from the manufacturer's support page, and reinstall it manually. Read the full guide →
  • Move the printer closer to the router, confirm you're using the 2.4GHz network if your printer requires it, and re-enter the WiFi password carefully. Read the full guide →
  • Open every access panel and check carefully for small torn paper fragments, then power cycle the printer to reset the jam sensor. Read the full guide →

Related Guides

Why Is My Printer Not Printing From My Phone? Why Is My Printer Not Connecting to WiFi?